Connect | Collect | Engage 

NetSpeed support Wi-Fi solutions in 5000+ Guest bedrooms and meeting rooms across the Hospitality Sector in Ireland and the UK

At NetSpeed we ‘go the extra mile’ for our clients with a genuine duty of care, we provide trustworthy advice & deliver the right fit & solution designed to meet each of our client’s needs. 

NetSpeed’s managed end-to-end Wi-Fi solutions, are built to suit the most demanding environments. Today's hospitality environment needs to be able to cater for a wide range of network traffic securely and reliably. From a high-density conference environment to seamless in-room entertainment experiences we will create a solution that will give you the confidence to deliver frictionless connectivity to your guests. 

As more management services move online, the ability to connect multiple systems through a single infrastructure is both time and money-saving. There’s no longer any need to install separate networks for your CCTV, POS, housekeeping, HACCCP, payment systems, IPTV or telephony.  

With our 24/7 monitoring and proactive support, NetSpeed allows you to get on with the business of running your property without being tied up with unfamiliar technical issues or guest complaints. 

Netspeed delivers the following essential features: 

• Bandwidth Management  

• Branded Captive Portal  

• Home Page Redirect  

• GDPR compliant usage data 

• Monthly Reporting 

• A single infrastructure for multiple services 

• Up to and beyond Gigabit performance  

In addition to being an expert connectivity provider, we support our customers to capitalise on Wi-Fi technology to connect, collect and engage customers.

Unlock new possibilities with NetSpeed.

Get in touch with us to set up a consultation, or use the contact form at the bottom of this page to enquire whether our services are right for you.

Secure, Smart, Simple Guest Wi-Fi Solutions

Providing a smooth Wi-Fi experience for users is the goal of most. The approach taken now will have a big impact on how successful you are in the future. At NetSpeed we follow a tried and tested process which results in delivering a “Good Wi-Fi” experience for our Hospitality customers and their guests.

There are 4 fundamentals of “Good Wi-Fi”

1. Broadband Service

   • Suitable bandwidth package to meet demand

   • Redundancy

2. Wi-Fi Design for 5 GHz

   • Coverage - Predicitve Desktop & Verification Surveys

   • Capacity

3. User Connectivity Management

   • Portal page

   • Bandwidth management

   • Event branding

4. Monitoring and Support

   • 24 x 7 System Monitoring and alerts

   • 8 x 5 Helpdesk, remote and Phone Support

   • Certified Engineer to site

Smart Wi-Fi

Make the most from a smart Wi-Fi network

• Know your Customer better

  Wi-Fi intelligence helps you better understand your customers, their visit patterns, and their use of the facilities in your venue.

• Turn collected Data into actionable INSIGHTS

  Usage data of your Wi-Fi network including the number of concurrent sessions, the average duration of a session, or the bandwidth usage. You can also increase your knowledge of your customers – Who are they? What devices do they use ? What is their behavior? Are they engaged and willing to share personal information and become loyal customers?

• Improve your services

  You get to know your customers better and you can deliver an improved service.

The Captive Portal - Communication Channel

Through authentication, public and private venues can provide free Internet access to all users while, at the same time, complying with applicable regulations. Today, a Wi-Fi service that delivers a sought-after access to the Web is considered as a necessary investment, and therefore, a cost center. But, behind the scenes, the captive portal actually does have true cash value.

• HOW CAN FREE WI-FI ACCESS ACHIEVE AN ROI?

  For businesses, providing Internet access to their customers has become a must: we live in an always-on digital world, and Web access is pivotal for designing a powerful user experience. Nevertheless, Wi-Fi represents a major cost, while the return on such an investment is highly hypothetical.

  Yet, the captive portal can drive business value for companies. As of today, this channel is rarely leveraged to its full extent by Web players, despite its capacity to push tailored content to the audience and provide companies with the basics of a data-driven marketing strategy.

  This portal can deliver information and services, including blog posts, an appointment-making service, or even a place for consumers to interact in a very personalised manner with a brand, and take advantage of multiple benefits. From that perspective, the captive portal turns the Wi-Fi, which is a traditional cost center, into a business engine.

• ATTRACT THE USER WITH VALUE-ADDED CONTENT

  Once the user is authenticated, the captive portal serves as a communication channel that delivers exclusive, valuable content. The landing page displays exclusive information, not available on other Web sites, applications or social networks. This unique content will act as a step to engage with users.

  As a second step, the authentication, coupled with the history of diverse behavior, makes it possible to implement a data-driven marketing approach that analyses user data, directs such users to personalised content on other channels, or pushes tailor-made offerings.

Monitoring & Support

NetSpeed support contracts are designed to meet our customers’ business needs in terms of protecting data and recovery times in the event of a system failure. The Support service is delivered through a combination of;

• Monitoring key infrastructure with alerts when agreed thresholds are exceeded.

• Data backups to include on-site and off-site copies of critical data.

• Helpdesk during office hours to provide phone and remote support

• Field based engineers to provide on-site support if required

• Out of hours support up-to 10.00pm Monday to Friday and 6pm during weekends and Bank Holidays.

NETSPEED will manage and support your IT infrastrucutre and work on your behalf with 3rd party companies who provide your accounting, CRM and/or ERPsolutions. To date we have experience working with SAP, Exchequer, SAGE, TMS, Filemaker Pro, Big Redbooks, Taxback, Micropay, Opera, Micros, Hotsoft and Volante.

Let's Chat.

Use the form below to contact us regarding your enquiry. Please be as detailed as possible. To help us best service your enquiry, we recommend that you first describe the issue you’re having before telling us what you want to achieve. You may also email or call us to make an appointment.

For job opportunities, please email us your CV. We’re always looking for new and exceptional talent.